The RA conducts various consumer and industry consultations throughout the year. Please review the recent consultations here.



The RA has an open consultation. We welcome your submissions.



The RA is available to help with unresolved consumer issues. Please review our consumer complaints process.


HDS-1 Application Process Announcements

During the HDS-1 Application Process, the Authority will use this link as the official location for all communications regarding the HDS-1 process, including any updates.  Please be advised that you should regularly check this link for the most recent documentation.


Recent Docs


  • 12 AUGUST 2016

    Effective the Friday 26th August, 2016 The Regulatory Authority will be relocating to our new office premises:  1st Floor, Craig Appin House, 8 Wesley Street, Hamilton HM 11. To effect this move, our offices at Cumberland House will be closed on Friday the 26th August and we will reopen in our new location on Monday 29th August.  Email and telephone will be unavailable to all of our staff during the move and we apologise for any inconvenience this may cause. Thank you for your patience and understanding. 

  • 31 MARCH 2016

    In accordance with the Government Fees Amendment Regulations 2016, please take note the following approved changes in ICOL, Handset (Cellular telephone) and Spectrum Fees collected by the Regulatory Authority on behalf of the Bermuda Government can be found here under HEAD 24.  Additionally, changes in Telecommunications Class Licences and Type Approval fees collected by the Regulatory Authority on behalf of the Bermuda Government can be found here under HEAD 70. Please note that these fees are effective April 1, 2016.     

  • 6 OCTOBER 2015

    HURRICANE UPDATE From Other Service Providers

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